Experience
My professional journey and education.
Work Experience
Feb 2023 - Present
Business Analyst
Cass Information Systems · Breda, Netherlands
- •Own company's 2nd-largest European client account: €52M+ freight portfolio, 800k+ annual shipments, leading a team of 2 analysts
- •Identified >5% systematic carrier overbilling through compliance audit analysis, enabling major contract renegotiation
- •Drive enterprise client implementations, translating business requirements into technical specifications
Jun 2022 - Feb 2023
Salesforce Administrator
Knowingo · Breda, Netherlands
- •Designed and implemented company-wide Salesforce infrastructure for 70-person scale-up
- •Built executive dashboards for CFO and VP of Commercial
- •Automated data entry workflows, reclaiming 40 hours/week for sales team
Feb 2019 - Aug 2019
Business Development Intern
Pagoda Projects · Chengdu, China
- •Supported client onboarding for 10+ corporate accounts and conducted market analysis for European expansion
Education
2021 - 2022
Pre-Master in Business Analytics & Statistics
Rotterdam School of Management, Erasmus University
2017 - 2021
BBA in International Business
Avans University of Applied Sciences
- •Exchange semester at National Taipei University of Business, Taiwan (2020)